The facilitated resolution process distinguishes itself from traditional mediation by empowering the participants to develop solutions tailored to their specific needs, fostering a return to collaborative working relationships. The process begins with individual meetings with the participants involved in the conflict, aimed at gathering insights and clarifying the issues leading to the conflict. Following this step, conflict resolution training is provided to equip the participants with the necessary skills for engaging in constructive dialogue. Through facilitated discussions, the participants address the issues underlying the conflict and work towards repairing any damage to their relationships. Ultimately, the participants formulate practical solutions to the conflict and establish agreements for future collaboration.